Privacy

How Reliantcy handles information and privacy commitments.

This draft privacy notice is provided as a starting point for internal review. It is not legal advice and should be tailored to Reliantcy’s actual practices, products, vendors, and jurisdictions.

1. Scope

This Privacy Notice describes how Reliantcy (“Reliantcy,” “we,” “us”) collects, uses, and shares information when you:

  • Visit our websites and online properties.
  • Engage with us as a business client, partner, or prospective customer.
  • Interact with our employment screening workflows as a candidate/consumer, where applicable.

If you are a candidate/consumer: some services may involve “consumer reports” and related activities under the Fair Credit Reporting Act (FCRA) and similar state laws. Clients (e.g., employers) control the screening decision; Reliantcy supports the screening workflow and documentation.

2. Information we collect

Depending on how you interact with us, we may collect:

  • Contact and account data
    Name, email, phone number, company, role, login credentials, and related identifiers.
  • Business and transaction data
    Service configuration, order details, support interactions, invoices, and operational metadata.
  • Website usage data
    IP address, device/browser info, pages viewed, approximate location, and cookies or similar technologies.
  • Screening workflow data (where applicable)
    Information provided by clients, candidates/consumers, and third-party sources in connection with background screening, verification, and related compliance workflows.

3. How we use information

We use information to:

  • Provide and operate services
    Configure screening workflows, coordinate steps, deliver outputs, and maintain audit-ready records.
  • Communicate
    Respond to inquiries, provide support, send service notices, and coordinate implementations.
  • Security and fraud prevention
    Protect accounts, detect misuse, and maintain system integrity.
  • Legal and compliance
    Meet contractual obligations and comply with applicable laws and regulations.

4. How we share information

We may share information:

  • With clients
    To provide requested services and outputs under the client’s authorized workflow.
  • With vendors/service providers
    Hosting, analytics, communications, identity verification, and operational tooling, under confidentiality and security obligations.
  • For legal reasons
    To comply with law, respond to lawful requests, or protect rights, safety, and property.
  • Corporate transactions
    In connection with a merger, acquisition, financing, or sale of assets (subject to appropriate protections).

5. Cookies & analytics

Our website may use cookies and similar technologies to remember preferences, measure performance, and improve content. You can control cookies through browser settings; some features may not function properly if cookies are disabled.

6. Data retention

We retain information for as long as needed to provide services, meet contractual and legal requirements, resolve disputes, enforce agreements, and maintain audit-ready records. Retention periods may vary by data type and jurisdiction.

7. Your rights & choices

Depending on your relationship to Reliantcy and your jurisdiction, you may have rights to access, correct, delete, or receive a copy of certain information. If you are a candidate/consumer and believe information associated with a screening workflow is inaccurate, you may contact us to request assistance consistent with applicable law.

8. Security

We use administrative, technical, and physical safeguards designed to protect information. Please see our Compliance page for an overview.

9. Contact

Questions about this notice or requests related to privacy can be sent to:

Last updated: 2026-01-02